Please note that your order can take approximately 3-5 “business days” to PROCESS and then to SHIP, EXCLUDING the time required for delivery. We do not have control over the postal service delivery times. Certain times of the year delivery times may vary & be slower due to high volume shipping from the post office.

Chloe’s By Design is not responsible for products lost or damaged in the mail. The Postal Service will be responsible once items are shipped.

Chloe’s By Design is not responsible for products marked 'delivered' by the Postal Service. Please check your local Post Office to obtain information regarding your package.

If there is a problem with your tracking number or package delivery, please contact the courier directly. In some cases the tracking information may not update, but you will still receive your order. 


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